To request any certificates or documents from ALRIAYA, please send your request to: [email protected].

Kindly provide us with your full name, membership ID, indicate the intended recipient and specify the reason why you require the certificate.

Our team will process your request promptly and provide you with the requested certificates within 48 hours via email. 

For general inquiries and assistance about the coverage provided by ALRIAYA, please call us at 03-407020 or 05-760700.
(or check the section ALRIAYA General Benefits)

The purpose of this document is to formalize your role as the reference for your parents in their insurance renewal process for the next 7 years. By signing this document, you acknowledge that they depend on you for their insurance matters during this period.

This ensures that their insurance coverage remains active and uninterrupted.

We want to emphasize that you are free to leave ALRIAYA at any time during the next seven years.
However, it's important to note that if you decide to leave the company, it will result in the automatic non-renewal of insurance for your parents, as their reference will no longer be associated with ALRIAYA.

The representative/beneficiary is someone, could be a friend or family, that can act on behalf of you.

It is the person chosen by an individual, and in the event of their death and we need to return money, the money is transferred to that chosen person. 

If the insured person passes away, ALRIAYA does not offer refunds. Any remaining payments must still be settled as per the agreed terms and conditions.
Please inform ALRIAYA by sending the death certificate on [email protected] to start the necessary process.

The subscription to ALRIAYA is annual regardless of the payment facilities that may be annually, quarterly, monthly or otherwise.
The method of payment does not exempt from paying the entire annual membership fees for any reason even if the member is dead (Article 24 of Decree No. 515 dated 10/5/1977).

Refer to ALRIAYA general benefits

• No age limit for membership enrollment.
• No pre-existing medical records or any impact of existing medical conditions on the continuity of membership.
• No ceiling on the amounts spent on the members for outpatient covers 
• No limit on the hospitalization costs (inpatient covers) except for 30 days per medical case per year and 60 days for cancer patients. 
• Free inpatient or outpatient covers for all children affiliated in family plans regardless of their number, from birth until the age of 18 years (25 years for students as long as they are enrolled in school/university.
• When independent from parents who have been members for at least two years, children benefit from a one-year membership at half the subscription fees.
  

Alriaya Mutual Fund offers comprehensive medical health coverage, including hospitalization, outpatient services. We are currently offering two coverage options: 

• Inpatient cover (including emergency treatments)
• Inpatient cover (including emergency treatments) + outpatient cover (including ambulatory services).
  

To request a quote for health coverage, you can call us at 03-407020 or call us at 05-760700 ext. 508.

You can also check the approximate quotation using the calculator on our website.

To benefit from ALRIAYA health coverage, you must have at least one of the following conditions:

1. To be Lebanese.
2. Not to be a member of two similar funds.
3. To have the acceptance of your membership by the board of the fund.
4. To have professional, geographical, social, or religious ties with the other members.
5. To commit to respecting the laws and regulations governing the operations of the fund.
6. To meet at least one of the following conditions: 
   

• To be a member (monk, priest, or nun) in one of the monasteries, ecclesiastical institutions, or Christian religious institutions affiliated to ALRIAYA.
• To be employed by one of these monasteries, institutions, or by one of the institutions owned or managed by them.
• To be a parent, guardian, or caregiver, as defined by the social security law for a student attending school or college affiliated to ALRIAYA and within the applicable conditions set by the Board of ALRIAYA.
• To be an alumnus or graduate of schools, colleges or universities affiliated to ALRIAYA and to have spent at least three years there, having completed studies there no more than 30 years ago.
• To have a family relationship with one of the members who has been affiliated to ALRIAYA for at least nine months, as defined by the Board, such as a spouse, parent, child not dependent on his parents, brother, sister, their spouses and children.

For further information, please contact us on 03-407020 or call us on 05-760700 ext. 508.

For medical matters please contact us on our hotline 03-776183.  

To get prior medical approvals, send a message on WhatsApp through the number 03-919369. 

For any other inquiries and further information, please call us at 03-407020 or 05-760700. 

Our dedicated team is ready to provide assistance.

ALRIAYA' S offices are located in Hazmieh, Mar Takla, Said Freiha street  near Byblos Bank, Triplet Center, Block B, floor B1.

However, for convenience, most communications can be conducted remotely via email and payments can be done through any of BOB finance branches.